What does a recruitment agency do?


What does a recruitment agency do and what is the purpose of a recruitment agency.

What is the purpose of a recruitment agency?

What does a recruitment agency do?

What is recruitment?

Recruitment is the process of identifying, attracting, interviewing, selecting, hiring and on-boarding of employees into an organisation.

What is a recruitment Agency?

A recruitment agency is a sourcing company that partners with employers to aid in the assistance of recruiting of talent to fill particular job roles available within the organisation.

The most common misconception about recruitment agencies by job seekers is that a recruitment agency finds work for job seekers and this is not the case.

The services of a recruitment agency

A recruitment agency is hired by an organisation to specifically provide recruitment services to employers. The recruitment agency assists the employer with the sourcing and placement process of hiring new staff. Recruiters manage the application and response handling on behalf of  employers, the recruitment agents manage the employment cycle from the job specification writing, advertising of the job listing to the response handling and shortlisting of candidates. 

Recruiters will then facilitate the interviewing process and work as a middle man between the employers looking to hire and the candidates themselves. The final hiring decision is not that of the recruitment agency but that of the employer who has enlisted the services, the role of the recruitment agency is to facilitate the process on behalf of an employer.


The role of a recruitment agency is to look after the best interests of the employer, the recruiters provide the service to the employer and will source and look for a candidate who is a good fit for the employer in terms of requirements of the employers i.e.  experience, culture fit etc.

Kontak Recruitment and Employers

Kontak Recruitment partners with employers looking to hire staff and facilitates the process on behalf of the employers. As a recruitment agency we do not find jobs for job seekers. We work according the the job roles that we have available within our portfolio of clients. Job seekers are however more than welcome to forward and register their CV with us and should we be able to assist with a position that we have available with one of our potential employers we will most certainly try. 

It is important to note that at any given point in time the positions that we have available as a recruitment agency are the vacancies that have been outsourced to us by our clients.

Kontak Recruitment and Job Seekers

Potential Candidates or job seekers are welcome to forward their CV’s to us on  [email protected] and include in your email the type of position you are looking for, which area/location you are looking for a position and what your salary expectation range is. 

Kontak Recruitment will include your CV on our database and should we be able to match your CV to any of the positions that our client employers have available we will contact you to discuss. Please note registration for job seekers is free.

A Cover letter provides you with an opportunity to introduce yourself to the company or organisation. A cover letter is your chance to show your interest in the company or a specific vacancy, draw attention to your CV and to motivate the potential employer or recruiter to interview you.

An employment contract should be read in its entirely before being accepted. It is important to understand who is considered an employee and what the difference is between permanent, fixed term and an independent contractor.

The law in South Africa states that no agency or employer may charge a job seeker to apply or find a job. No legitimate recruiter will charge you to apply or register with their company. See tips on how to spot job scams.

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What is recruitment?
What is a recruitment Agency?
What does a recruitment agency do?
Services of a recruitment agency
Kontak Recruitment and employers
Kontak Recruitment and job seekers


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