SNR Operations Manager - Durban
Operations Manager jobs in Durban, Kwa-Zulu Natal
The Senior Operations Manager shall have the primary responsibility of leading the day-to-day operations of the business school of the Corporation and its subsidiaries in accordance with the strategic plan and within agreed capital budgets. To secure the
functionality of business to drive extensive and sustainable growth. Previous experience within private tertiary education institutions
will be a major advantage.
Snr operations Manager - education (JB411) - post closed
Job Details - Senior Operations Manager ( Business/ private tertiary Education) JB411
Senior
Operations Manager (JB411)
Westville,
Durban
Market
Related
The Senior Operations Manager shall
have the primary responsibility of leading the day-to-day operations of the
business school of
the Corporation and its subsidiaries in accordance with the
strategic plan and within agreed capital budgets. To secure the
functionality
of business to drive extensive and sustainable growth. Previous experience within
private tertiary education institutions
will be a major advantage.
Educational
requirements:
Post
Graduate degree/MBA or similar from any recognized University/Institute.
Possess requisite experience in HR frameworks, Financial management, Marketing and
Operations.
A
minimum of 15 years of business management experience across a range of business
disciplines.
Financial
reporting capabilities including budgeting and cash flow management.
Proven
track record of success facilitating progressive organizational change and
development within a growing organization.
Excellent
computer literacy is essential especially in MS Outlook, MS Word, and MS Excel.
Duties
and Responsibilities for Senior Operations Manager:
As
a member of the Executive management team, the Senior Operations Manager is
jointly responsible for the attainment of the
organization’s strategic objectives with specific
accountability
for service delivery and operational performance.
Responsibilities
include operational planning, operational capacity building, process improvement,
staff leadership and customer service.
Provides
the leadership, management, and vision necessary to ensure that the company has the
proper operational controls, administrative and reporting procedures, and
people systems in place to effectively grow the organization and to ensure
financial strength and operating efficiency.
Operational
Capacity, Building and Alignment
To
oversee the day-to-day operations of the business of Corporation.
To
develop, in collaboration with the CEO and the Head of Finance, an annual operating
plan that supports the Organization’s
long-term operations strategy.
To
assist the CEO and the Head of Finance in developing and overseeing the long-term
business strategies of the Organization.
To
assist the CEO in overseeing the Organization’s achievement
and maintenance of a satisfactory competitive position within the industry.
Keep
the CEO fully informed in a timely and candid manner of the conduct of the day-today
operations of the Organization
towards the achievement of its established
goals and of all material deviations from the goals or objectives and policies
established by the Board.
With
respect to operational matters, ensure communications, resolution of issues and
project development.
Ensure
the development of health and safety practices for the Corporation and oversee
compliance with those practices.
Be
available to brief the CEO on operational matters for review in advance of meetings
of the Board.
As
requested by the Board, attend meetings of the Board and its Committees and present
the information necessary or relevant
to the Board or such Committee for discharging
its duties.
Coordinate
the sustainability strategies of the Organization.
Assess
and manage the principal risks of the Corporation's business within operations
(proposals, projects and staffing).
Assist
the CEO’s in establishing an appropriate
organizational structure.
Perform
other functions related to the office of the Senior Operations Manager or as
may be requested by the CEO or the Board.
Ensure
strategic objectives shaped at Executive Management level are translated into
tactical business plans with mechanisms
for key measurements in place to monitor
progress.
Ensure
that business change projects are delivered in line with directions from Executive
Management level.
Coordinate
the efforts of the different operational areas under management to ensure
minimal duplication of efforts, maximum efficiency and to maximize value for
money.
Drive
Business Direction:
To
be an integral part and driver of the strategic planning, budgeting, and forecasting
of business requirements and
decision-making process.
Build
strong relationships with key external stakeholders, government, suppliers, etc.
to ensure correct focus and direction for the Organization at operations and
technology
level.
Ensure
an effective and efficient operating model is maintained.
Develop
and facilitate planning across the Operations environment.
Accountable
for driving the business model under the Operations environment.
Serve
on external committees where applicable.
Ensure
that risk is effectively addressed in all aspects of the business and the Organization is statutory compliant in all areas.
Ensure
that a proper infrastructure (building, systems and staff complement) is maintained
and developed for the Organization.
Accountable
for planning and opening of new branches in terms of expansion of the business
and business plans.
Review
Performance Improvement reports to determine effectiveness of interventions.
People
Management and Leadership
Foster
a corporate culture that promotes ethical practices, customer focus and service
and encourages individual integrity.
Maintain
a positive and ethical work climate that is conducive to attracting, retaining,
and motivating a diverse group of
top-quality employees at all levels.
Provide
clear directions on strategic goals, translating and prioritizing them into business
and performance measures.
Ensure
that there is an effective succession plan in place for the Senior Operations
Management position and other roles of key executives of the Organization reporting to the Senior Operations Manager.
Evaluate
the performance of senior executives of the Organization reporting to the Senior
Operations Manager.
Monitor
the strict adherence to governance and setting high standards of professionalism
across the functions.
Ensure
that managers create effective workforce plans and recruitment demands plans
for their areas.
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