Operations Manager - Johannesburg Central

Operations Jobs in Johannesburg Central

Kontak Recruitment is currently sourcing and recruiting for an Assistant Operations Manager with experience in the Insurance sector, specifically Funeral Cover to join their client based in Johannesburg CBD. 

operations Assistant Manager (Insurance) (JB291)

Location of Job:
Marshalltown, Johannesburg in South Africa
Type of Employment Contract:
Permanent Job
Salary Offering for Operations Manager:
R30 000 - R35 000 Per Month CTC

Job Details - Assistant Operations Manager | Funeral Insurance Sector

Assistant Operations Manager | Funeral Insurance Sector (JB291)
R30 000 - 35 000 per month
Johannesburg Central
 
Working Hours: 08:00 - 17:00
Management experience of 50+ staff
 
Kontak Recruitment is currently sourcing and recruiting for an Assistant Operations Manager with experience in the Insurance sector, specifically Funeral Cover to join their client based in Johannesburg CBD.
 
Minimum Requirements for Assistant Operations Manager:
Previous management experience within the Insurance Sector with a focus on Funeral policies
RE5
 
You will be required to oversee the management of policy services, in conjunction with the Operations Manager, which includes Call Centre, Claims, Data Management and Premium Administration. This will include:
 
Implementation of business strategies
Ensure good governance, risk management and compliance
Conduct KPI's for departmental managers, team leaders and supervisors and oversee performance assessments staff reporting into them
Research, design & implementation of best practice customer-centric solutions in conjunction with the Operations Manager
Check and authorize claims & refunds within the provided mandate, promptly and accurately
Submit analysed monthly operations report and stats accurately and promptly
Provide input for budgeting purposes & aid in the adherence to set budgets
Sign-off on submission of leave/overtime on VIP ESS across Policy Services areas, ensure areas are sufficiently staffed at all times

 



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