CoO/Chief operating officer - Durban
KONTAK RECRUITMENT
Kontak Recruitment , Executive placement division,is currently sourcing and recruiting for a Chief Operating Officer with a strong background in operations and sales management background preferably with a good understanding and knowledge of how private training and academic tertiary institutions operate.
COO /Chief Operating Officer (JB401) - post closed
Job Details for the Coo/Chief operating officer
Chief Operating Officer
(JB401)
Durban
R Market Related
Kontak Recruitment is
currently sourcing and recruiting for a Chief Operating Officer with a strong
background in operations and sales management background preferably with a good
understanding and knowledge of how private training and academic tertiary institutions
operate.
Requirements for the Chief Operations Manager:
Post Graduate degree or MBA from any recognized
university/Institute.
Possesses requisite experience in HR frameworks, Financial management, Sales
&Marketing and Operations.
A minimum of 10 -15 years of business management experience across a range of
business disciplines.
Financial reporting capabilities including budgeting and cash flow management.
Proven track record of success facilitating progressive organizational change
and development within a growing organization.
Excellent computer literacy is essential especially in MS Outlook, MS Word and
MS Excel.
Duties and Responsibilities of the Chief Operations
Manager:
The Chief Operations Managers will be responsible
for leading the daily operations of the multi brand business in accordance with
the strategic plan within agreed and budgeted capital.
The COO will secure the functionality of the
business to drive extensive and sustainable growth.
Responsible for the attainment of the strategic objectives
with accountability for service delivery and operational performance
Responsibilities of the COO will include the
operational planning, operational capacity building, process improvement, staff
leadership and customer service.
The COO will provide the leadership, management and
vision necessary to ensure that the company has the proper operational controls,
administration and reporting procedures and people systems in place to
effective grow the business and ensure financial strength and operating
efficiency
The COO will have a strong sales background to drive
the sales and marketing growth of the business.
Key performance areas of
the Chief Operations Manager:
To oversee and manage the daily operations of the
business
To develop, in collaboration with the CEO and the CFO,
an annual operating plan and oversee the long-term business strategies that
supports the organizations long term operations strategy
To assist the CEO in overseeing the organizations
achievement and maint3enance of a satisfactory competitive position with the
industry
Keep the CEO fully informed of the conduct of the daily
operations of the business towards the achieving the established goal and of
all or any material deviations from the goals or objectives and policies
established by the Board.
The COO is to oversee the communications, resolution
of issues and project development
Ensure the development of health and safety practices and
oversee compliance thereof
Coordinate the sustainability strategies of the organization
Assess and manage the principal risks of the
corporation’s business within operations (proposals, projects and staffing)
Ensure that business change projects are delivered in
line with directions from executive management level
Coordinate the efforts of the different operational
areas under management to ensure minimal duplication of efforts, maximum
efficiency and to maximize value for money
Drive Sales, Marketing and Business Direction
To be an integral part and driver of the strategic planning, budgeting and
forecasting, sales and marketing of business requirements and decision-making
process.
Build strong relationships with key external stakeholders, government,
suppliers, etc. to ensure correct focus and direction for the Organization at
operations and technology level.
Develop and facilitate planning across the COO environment.
Accountable for driving the business model under the COO environment.
Serve on external committees where applicable.
Ensure that risk is effectively addressed in all aspects of the business and
the Organization is statutory compliant in all areas.
Ensure that a proper infrastructure (building, systems and staff complement) is
maintained and developed for the Organization.
Accountable for planning and opening of new branches in terms of expansion of
the business and business plans.
Review Performance Improvement reports to determine
effectiveness of interventions.
People Management and
Leadership
Foster a corporate culture that promotes ethical practices, customer focus and
service and encourages individual integrity.
Maintain a positive and ethical work climate that is conducive to attracting,
retaining and motivating a diverse group of top-quality employees at all
levels.
Provide clear directions on strategic goals, translating and prioritizing them
into business and performance measures.
Ensure that there is an effective succession plan in place for the COO position
and other roles of key executives of the Organization reporting to the COO.
Evaluate the performance of senior executives of the Organization reporting to
the COO.
Monitor the strict adherence to governance and setting high standards of
professionalism across the functions.
Ensure that managers create effective workforce plans and recruitment demands
plans for their areas.
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