IT Support Manager (MKT074)
R480 000 – R605 000 per annum
3 Year contract appointment
Three (3) year relevant IT qualification.
Five years’ relevant experience of maintaining computer systems with at least three of the five years in a corporate/commercial/industrial environment.
Linux Professional Institute qualification/certification
Full operational knowledge of MS Windows and Linux, preferably CentOS or other Red Hat versions.
Advanced knowledge of MS Office, MS Word, Excel and PowerPoint and particularly Excel and Access.
Full operational knowledge of relational databases and SQL, preferably MySQL Maria DB
Experience in computer programming and/or scripting language
Willingness to professionally develop self in ISO and GMP guidelines and standards for computer hardware, software and security.
Duties and responsibilities:
Install, configure and manage a new LIMS system together with the developer of the LIMS.
Manage and calibrate the environmental monitoring system of the National Control Laboratory (NCL).
Ensure that all NCL software licenses are up to date.
Establishing qualification and regular testing of backup and security systems as required by international standards.
Facilitate the transition process from Access databases to LIMS to consolidate data management into one system and improve data integrity and security.
Assist staff with hardware and software where necessary.
Install and validate specialist software (e.g., statistical packages) for all relevant IT equipment.
Administer the NCL SharePoint site with respect to library structures and permissions
Implement ISO, GMP and other relevant international guidelines and standards for computer hardware, software and security.
Assume responsibility for all computers and software within the NCL, including those interfaced to instruments and ensure that they comply with international standards for computerized systems.
Ensure that correct and appropriate IT equipment is purchased for the NCL, in accordance to allocated budgets and policies.
Engage in continuous professional development opportunities relevant to the position.
Liaise and correspond with various stakeholders to ensure the efficient and effective execution of operations, tasks and projects where applicable.
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