Recruitment Agency




IT Field Technician (MKT268)

Posted by Kontak Recruitment on Wednesday, September 18, 2019 Under: Information Technology

IT Field Technician (MKT268)
Midrand Johannesburg
R12 – R15 000.00 basic
Plus, benefits: Company vehicle, travel allowance, pension and provident contribution, annual bonus based on company and personal performance

Position available for a self-managed, energetic, self-motivated Field Technician to join a national retail wholesaler to provide remote an onsite technical support to the various outlets.   The Candidate will be responsible for answering support requests via a helpdesk system, devising and implementing solutions and relaying the details of these solutions both in technical and non-technical terms.

Assist in resolving Support Desk tasks logged by users within customer SLA’s
Maintain and manage repaired equipment
Ability to troubleshoot and resolve intermediate to advanced hardware support requests
Ability to troubleshoot and resolve intermediate to advanced LAN and WAN planning, implementation and support
Provide feedback and advice to colleagues regarding incidents
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
Complete all administration within specified time frames as per policies
Minimum requirements
IT qualification is highly recommended (preferably with N+ and A+)
Any additional qualifications aligned to technology an advantage
Must have a minimum of 4 years’ experience in a Technology Support environment
IT Technical Support background (essential)
General hardware skills (not brand specific)
Windows networking experience
Microsoft Operating System support (Windows, Office, Server)
Problem-solving skills
Must be able to work under pressure.
Must be able to work independently with minimum supervision
Valid driver’s license (essential)
Advantageous Skills to Have
Skilled at supporting and maintaining VOIP PBX systems
Skilled at supporting CCTV Systems
Pastel support skills
Able to speak Afrikaans fluently
Self-motivated to be able to independently manage tasks received and schedule weekly site visits
Excellent organizational, communication and reporting ability
Able to work to tight project deadlines
Enjoy technical challenges and work well in a fast-paced environment

Please email CV to [email protected] and quote MKT268 in the subject line
Or apply online at

In : Information Technology 

Tags: it field technician 
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